OUR COMMITMENT TO PRIVACY
We are committed to protecting the personal information you provide us with and we regularly monitor our standard operating procedures and systems to ensure full compliance is made with this policy.
YOUR PERSONAL INFORMATION
As part of our commitment to offer you the best possible shopping experience, we may collect personal information about you through our interactions with you via website, email, phone, instant messaging or Skype as you go through the process of making an order on our website.
The information we collect from you includes: First and last name, address, date of birth, personal contact details, sizing information, billing information, shipping information. In addition, we might keep a record of your past purchases, returns, and credits where necessary. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.
All the personal details you provide us with on www.delhishoppingtour.com will not under any circumstances be distributed to third parties (except the parties stated above). Your details will be kept on the private database only.
For marketing and statistics purposes, we may reveal general statistical information about our website and customers, such as number of visitors in a specific time period, number and type of goods and services purchased, etc. As a rule of thumb, this information will not compromise your personal identity.
If at any time you wish to stop direct marketing communication from us, you can simply notify us and you will be removed from our marketing database.
TRANSFER OF DATA TO THIRD PARTIES
We will not sell or trade your personal information to third parties.
However the information gathered may be disclosed to members of our staff, relevant designers and third party shipping agencies involved in the completion of your transaction and delivery of your order only if required to perform services on our behalf.
While they will have access to your personal information, they are not authorised to use or resell your information for any other purpose.
Like many other transactional websites, we use “cookies” to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies we can customize your shopping experience to your individual preferences.
Please note that the cookies we use for our website or email campaigns do not store personally identifiable information about you or your finances.
SERVER LOGS, ANALYSIS AND REPORTING
We might use reporting software to allows us to analyze the amount and type of customer traffic we get on our Website. We use this data to make improvements to your shopping experience. The software provides aggregate reporting information to us only.
We store these recorded statistics in server logs. These statistics provide us information regarding the type of user who is accessing our website and certain browsing activities of that user. This data may include: the IP address of the user accessing our website, the type of browser and the operating system. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, external stakeholder and others in order to help grow our business.
No personal or personally identifiable information is gathered or used for this process.
As a customer, you have the right to both access and update your personal information that is stored in the database at any time. If you would like to do this please email us from the contact details provided on www.delhishoppingtour.com.
CHANGES IN POLICY